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Existing Venue – Service or Issues

Need help with a unit already installed at your venue? Request refills, damaged units, or log faults and we’ll organise service or replacement.

What You Can Use This Form For

Use this form to:

  • Request a refill 

  • Report ongoing odour or reduced performance

  • Log a leak, damage or fault with a unit

Existing Customer

Choose an option

What Our Clients Say

Melbourne Cityscape

Sarah, Managing Director

Since Illiminate was installed across our venues, bathroom odours are under control and the spaces feel noticeably fresher, even during busy periods. The install was straightforward, the team worked around our trading hours, and the ongoing service has been reliable and hassle-free.
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